Field notes
Sales management, forecasting and the parts of the job nobody puts in the onboarding deck. One post a week, when something earns it.

Buyer readiness score
A Buyer Readiness Index scores the evidence of whether a buyer is prepared to take the next step — and the direction the score is moving matters more than the number itself.
Aug 21, 20264 min read

Aug 21, 20265 min read
A deal can climb your pipeline stages while the buyer quietly loses the will to move — the stage field records what your process did, and nothing in the schema records what the buyer is deciding.
Deal stage accuracy
Aug 21, 20264 min read
A CRM changes after someone records an event, but a buyer can change in seconds — seven conversation signals that move long before any stage field does.
Buying signals
Aug 21, 20264 min read
Challenger, SPIN, NEPQ and MEDDPICC solve different jobs, not competing ones — the useful question isn't which methodology is best, it's which move this buyer, this deal, and this moment need.
Challenger vs spin
Aug 21, 20265 min read
The industry measures sales AI by how much it automates; the better question is how much better it makes the seller — widening what a rep can perceive beats removing the rep from the conversation.
Human centered sales ai
Aug 21, 20264 min read
Gong built conversation intelligence — the organizational memory of every call. Live copilots work the moment the call is still winnable. Which one you buy depends on the job, not the logo.
Conversation intelligence
Aug 21, 20264 min read
Post-call coaching develops the next conversation; live decision support can still change the one happening now — and the moments that decide deals happen while the recording is still running.
Post call coaching
Aug 21, 20264 min read
Ten pages of company research can still leave you unprepared, because you're not meeting a company — pre-call buyer intelligence turns what you know about the buyer into what you should do in the room.
Sales call preparation
Aug 21, 20264 min read
Live sales AI only helps if the rep can absorb it — a copilot that competes with the buyer for attention has already lost, so the good ones stay quiet until a cue has earned the screen.
Sales ai cognitive load
Aug 21, 20264 min read
An AI sales copilot interprets the conversation while it is still happening — software that remembers your calls is useful, but software that helps you win the one you're in solves a different problem.
Live sales ai